Viva Naturals Inc.

FAQ's

• Account FAQ's

  • How do I cancel or make changes to my subscriptions?
  • Can I see view my previous orders?
  • How can I update my contact information?
  • How can I update my credit card on file?
  • How can I change or reset my password?

• Ordering FAQ's

  • Do you offer wholesale?
  • How do I cancel or modify an order that was just placed?
  • Can I visit your warehouse to pick up or return my order?
  • I don’t want to use my credit card online. Can I place my order over the phone?
  • Are there any retail stores that sell Viva Naturals products?
  • What methods of payment do you accept?

• General FAQ's

  • How can I contact you?
  • How can I leave feedback about my experience?
  • What is your return policy?
  • How long will it take to receive my refund?
  • What security measures have you put in place to protect my identity and financial information?

• Shipping FAQ's

  • How do I track my order?
  • How long will it take to get my order?
  • What shipping methods do you use?
  • Do you ship to PO Boxes and APO addresses?
  • Where will my package be shipped from?
  • How much does shipping cost?
  • What countries do you ship to?